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Return Policy

Subject of the agreement

SerbeyShop LLC accepts and declares that it knows and understands its obligations and responsibilities arising from the Regulation on Distance Agreement. Serbeyshop.com is arranged in accordance with the Law on the Protection of the Consumer and the Regulation on Distance Agreement.

The subject of this Agreement; SerbeyShop LLC creates rights and obligations in accordance with the provisions of the Law and Regulation on Distance Contracts regarding the sale and delivery of products from the website named serbeyshop.com.

Basic features and price of the agreement product (VAT included)

Product features

Quantity

Color, size etc.

Total product price excluding shipping

Shipping price

Total price including cargo

Payment method and plan

Delivery method

The contract has entered into force with the approval in electronic environment and is executed by the delivery of the products purchased from serbeyshop.com. The product will be delivered to the specified address.

Declarations and commitments of the buyer

You declare that you have read the information regarding the basic qualities of the product / products on serbeyshop.com, the sales price and payment method, and the delivery and shipping cost, and that you have given the necessary confirmation electronically.

 

By confirming electronically, you confirm that you have obtained the basic features, prices, payment and delivery and delivery cost information of the product(s) you have ordered correctly and completely and that you have entered your delivery address correctly and completely.

Declarations and commitments of the seller

We are responsible for the delivery of the product / products subject to the contract in accordance with the consumer legislation, flawless, complete and in accordance with the qualifications specified in the order.

 

If you cannot receive the product(s) subject to the contract due to force majeure or extraordinary circumstances preventing transportation, contact us for your right of withdrawal.

Right of withdrawal

If there is an error caused by us, you can contact us via our “Contact Us” page within 15 (fifteen) days. We will verify your request with an evaluation. If there is a problem, we will refund the full amount you paid (product + shipping). Or you can exchange it. Apart from this, there is no right of withdrawal. We do not provide returns or exchanges for any reason. Because we can not resell a returned product. Our products are prepared specifically for you.

Notices and evidence agreement

All correspondence to be made in this Agreement will be made via the ''Contact Us'' page on the serbeyshop.com website and e-mail, except for the mandatory cases listed in the legislation. Official books and business records of SerbeyShop LLC, we accept, declare and undertake that the electronic information and computer records kept in the databases and servers of serbeyshop.com will constitute binding, conclusive and exclusive evidence, and that this article is an evidence contract. 

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